Jim Thomason's "The Business of People"

Mother Teresa said, "There is more hunger for love and appreciation in the world than for bread." Kentucky historical figure and leader Henry Clay said, "Courtesies of a small and trivial character are the ones which strike deepest in the grateful and appreciating heart." In other words, showing appreciation for people has power and fills a need that transcends the workplace, building friendships and forging loyalties along the way. I've followed the development of social media with a suspicious eye and written about that on this blog. I unplugged my Facebook and MySpace accounts as huge time wasters, reinstated my Twitter account and maintained my blog. The purpose of so much social media is marketing, or purely personal use such as "friends and family" type communications. My world, on the other hand, is focused both professionally and personally on face-to-face communication and the keeping of confidences. There doesn't appear to be much use for...